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Keep up to date on all things VoIP.
Special emphasis on security and custom integrations. Let us know if there are any topics you would like covered!
Monday, 21 October 2019 18:34 Written by Aaron Shames
Business phone systems contain many voice recordings. Recall the last time someone put you on hold: what did you hear? Likely, you had to listen to an advertisement, notification, or song. Voicemail boxes and phone menus act similarly. They instruct us to press a button or leave a message. The purpose of a voice response…
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As a prelude to its spring webinar, Metaswitch Networks and Edgewater Networks released data from its most recent Unified Communications (UC) survey. For it, the company sampled 1,250 North American SMB decision-makers. The results suggest that 60% to 70% of businesses still cling to landline solutions. That said, the majority intend to migrate to the…
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Monday, 21 October 2019 17:21 Written by Aaron Shames
The term Private Branch Exchange (PBX) refers to a telephone system independent of the Public Switched Telephone Network (PSTN). PBX systems process inbound and outbound call flows, giving the operator greater flexibility. For example, PBX solves a problem that burdened large organizations for decades. Via landlines, the service provider performs internal calls like any other…
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