Welcome to the 1pbx Blog
Keep up to date on all things VoIP.
Special emphasis on security and custom integrations. Let us know if there are any topics you would like covered!
Monday, 18 January 2021 22:26
1pbx Solutions Inc Enters Strategic Partnership
Written by Aaron Shames
After a long lull without any update, 1pbx Solutions has some major news to announce! It is with great excitement that I would like to announce a new partnership between 1pbx Solutions Inc and a major Canadian telecommunications company. Due to exact details still being worked out, and other pending news, I have to keep…
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Friday, 11 September 2020 09:40
pbxHQ Launching Soon with Limited Early Access Promotion
Written by Aaron Shames
pbxHQ Launching Soon We have a very special service launching soon. It is our same flexible, reliable, and feature rich Business phone service, but built for the masses. It differs from our current offerings and our competitors offerings by being fully self-serve and automated. Because of this, we are able to offer the service at…
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The Origins of H.323 and SIP In 1995, researchers began looking for ways to exchange audio and video data between computers. Both H.323 and SIP—common VoIP protocols today—originate from this initial investigation, though H.323 entered the market earlier, becoming the accepted standard for audio and video communications in 1996. It was not until 1999 that…
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Addressing and Correcting VoIP Latency Latency refers to the time it takes a transmitted audio signal to reach its destination. When a packet travels slowly, due to congestion or poor configuration, the audio signal lags, resulting in delay. To the user, delay sounds like an echo. When troubleshooting latency, understand that three types of VoIP…
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Hosted PBX gateways convert incoming PSTN transmissions into a form compatible with data networks – or vice versa. Such devices come in both analogue and digital formats. Sometimes users confuse hosted PBX gateways with Analogue Telephone Adaptors (ATAs), so it’s best to think of gateways as bridges between networks instead of components in a single environment.…
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Speech-to-Text Boosts Productivity and Closes the Gap between Popular Communication Modes Two common VoIP features include voicemail-to-email and text-to-speech. Yet many systems do not offer speech-to-text facilities, even though the tool accentuates the usefulness of both MMS and SMS voicemail delivery. Essentially, speech-to-text technology blurs the lines between common communication modes, allowing users to access…
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What DIDs Do and How They Work Telecom companies provide Direct Inward Dialing (DID) as a feature for calling into Private Branch Exchange (PBX) systems. PBXs centralize collections of phone lines under one or more DIDs—sometimes referred to as virtual phone numbers or direct dial in numbers—allowing callers to contact the system’s top level, navigating the different…
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Thursday, 02 July 2020 11:34
How to Determine Your Maximum Concurrent Call Volume
Written by Aaron Shames
On a landline phone system, the number of lines determines the number of calls it can process. For IP-based phones, channels or trunks dictate how many simultaneous calls can be handled. A trunk can be either inbound, outbound, or two-way. Many hosted PBX providers sell per user, at which point the type of trunk is irrelevant. That user will…
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